Privacy Policy

Inspector Spot takes your privacy very seriously. Here’s what happens to your details when you register.

 

This Privacy Policy was updated on 6 April 2013.

How We Use Your Information

Inspector Spot does not sell or rent your details to anyone.  He collects and stores the information you provide him with to help him provide the services you require.  He uses this information to verify your identity each time you log in, to help you find your pet(s) if they go missing, to provide you or your pet(s) with treats and reminders, and for other uses that you might authorise (such as arranging for Spot to help locate the owner(s) of pets that you find).  If you’re particularly naughty, he may also use your details to enforce his terms and conditions, although he prefers not to do this.  Essentially, Inspector Spot keeps all your information completely confidential unless you instruct him to do otherwise.  He will only release your details if he’s legally required to do so or if he believes it’s appropriate for legal compliance.

Your Contact Details

If you are using Inspector Spot’s lost and found services, it will be necessary to provide a way for other people to get in contact with you.  If you do not want your contact details to be made available to other people, please refrain from using these sections of the website.

Updating Your Information

If you need to update your details, simply log into Inspector Spot.  He’ll guide you through the process of updating your information.  

Email and Snail Mail

As part of his service, Inspector Spot will email you and/or contact you via snail mail from time to time.  If you no longer wish to be contacted by Spot, simply log in and ask to be removed from his database.

Your Password

When you register with Inspector Spot, you will be asked to choose a password.  You are responsible for keeping these safe, and for any actions that are initiated using your password, including fees.  We recommend that you avoid passing these details on to anyone else.  If you are using a shared computer, we strongly recommend logging out each time you visit our website, to avoid unauthorised access to your account.

Credit and Debit Card Security

Keeping your credit and debit card information secure is really important to us.  We keep your card information secure during transmission by using the Secure Sockets Layer (SSL) protocol. This encrypts your card details while it is being sent over the internet. Inspector Spot retains a portion of your credit card number to enable us to reconcile your payment with our bank statement, but does not retain your full debit or credit card details.  If you ask Spot to save your card details to enable your registration to automatically renew each year, your details are encrypted and stored by DPS (the company that provides our payment system).

Photographs

The photos you upload to Inspector Spot may contain EXIF data.  This data may include details of when and where each photo was taken, and details of the type of device you used to take the photo.  We do not review or use this information in any way.

Registration Removal

If you no longer wish to be registered with Inspector Spot, simply log in to our website.  We’ll guide you through the process of removing your registration.

Google Analytics

Inspector Spot loves Google!  He uses Google Analytics to understand the way in which people are using his website and iron out problem areas over time.  For example, he tracks how many visitors visit particular pages and click on links throughout the site.  This information is not shared with anyone outside of our team.  

Updates to our Privacy Policy

We’re constantly reviewing what we can do to keep your information safe, so from time to time we may update our Privacy Policy.  We recommend you review this page periodically for the latest details on how we are managing the information you provide us with.  If you have any questions regarding our Privacy Policy, we would love to hear from you.  You can track down our details on the “Contact Us” page.

Inspector Spot